Slot Mega Terms & Conditions – Complete Platform Usage Guide

Slot Mega is an online entertainment platform offering gaming services including slots, Live Casino, Sports Betting (football, badminton, e-sports, and more), lottery, and table games. The platform is operated and managed by a company incorporated under applicable laws.

By accessing, registering for, or using any part of the platform Slot Mega, you clearly and unconditionally accept all terms and conditions contained in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

If you disagree with any part of these terms, you must cease using the Slot Mega platform immediately. Continued use of our platform following the publication of any updated terms will be considered acceptance of those revised terms.

To register and use Slot Mega's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be a Malaysian citizen or resident with a valid legal right to use this platform.
• Have never been deactivated or banned from the Slot Mega platform previously.
• Have full legal capacity to enter into a binding agreement.
• Not be subject to any active self-exclusion programme, whether self-imposed or imposed by a third party.

During registration, you are required to provide accurate, truthful, and complete information, including your full name, MyKad or passport number, date of birth, mobile number, and an active email address. Slot Mega reserves the right to request identity verification documents at any time to validate the information provided.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. All activity that occurs under your account is your responsibility, regardless of whether it was carried out by you or by another party.

• Never share your login credentials with anyone — including family members or close friends.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account when using a shared or public device.
• Contact Slot Mega's customer support immediately if you suspect your account has been compromised.
• Keep your personal information up to date if any changes occur.

Slot Mega will not be held liable for any losses resulting from unauthorised access to your account due to your failure to keep your login credentials confidential.

Slot Mega supports a range of local Malaysian payment methods to make depositing as convenient as possible:

All deposits must be made from a bank account or e-wallet registered in your own name. Deposits from third-party accounts are not accepted, and funds may be withheld pending investigation. Slot Mega reserves the right to request proof of payment where necessary.

Players may withdraw funds from their Slot Mega account subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to a bank account or digital wallet registered in your own name.
• Any bonus received must meet the applicable rollover requirements before a withdrawal can be processed.
• Slot Mega reserves the right to conduct KYC (Know Your Customer) verification before processing withdrawals, particularly for larger amounts.
• The daily withdrawal limit is RM50,000 for standard accounts and can be increased for eligible VIP accounts.

Withdrawal processing times range from 15 minutes to 2 hours, depending on your chosen method and the bank's operating hours. Withdrawals requested on weekends or public holidays may take longer to process.

Slot Mega offers a variety of bonuses and promotions to players. All bonuses are subject to specific conditions that must be fulfilled before a withdrawal can be made. The general bonus terms at Slot Mega are as follows:

• Each bonus carries a rollover requirement that must be met — this varies by bonus type and will be clearly stated in the terms of each promotion.
• Only one bonus may be active in your account at a time — if you claim a new bonus, any previous bonus with an incomplete rollover will be forfeited.
• Bonuses cannot be transferred to another player under any circumstances.
• Slot Mega reserves the right to withdraw or cancel any bonus if fraud, system abuse, or a breach of terms is suspected.
• The welcome bonus is exclusively available to new members making their first deposit.
• Unused bonuses that expire within their validity period will be automatically forfeited.

All games available on the Slot Mega platform — including slots, live casino, baccarat, roulette, Sports Betting (Malaysia Super League, EPL, badminton), 4D lottery, and more — are governed by specific rules that must be observed:

• Each game has its own minimum and maximum betting limits, displayed before the game begins.
• The outcome of all slots and table games is final once a round is completed.
• For Sports Betting, confirmed bets cannot be cancelled or amended once a match has started, except for specific markets that allow modifications.
• In the event of a technical failure during gameplay, any bets involved will be voided and the amount returned to your account balance.
• Slot Mega uses certified RNG software to ensure fairness across all casino games.

The following actions are strictly prohibited for all users on the Slot Mega platform:

• Creating more than one account or registering using another person's identity.
• Engaging in any form of fraud, money laundering, or illegal activity.
• Using automated software (bots), algorithms, or technical methods to exploit games.
• Colluding with other players to manipulate games or exploit bonus systems.
• Providing false information during registration or the KYC process.
• Initiating a chargeback or reversing a payment without prior approval from Slot Mega.
• Using your account to receive funds on behalf of another player.

Slot Mega reserves the right to suspend or close any player account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Suspected or confirmed fraudulent activity or misuse of the platform.
• Failure to complete KYC requirements within the specified timeframe.
• Requests from law enforcement authorities.
• Account inactivity for more than 12 consecutive months.

Players may also close their own account at any time by contacting Slot Mega's customer support. Any remaining balance will be returned in full once the relevant review is completed, provided no breach of terms is involved.

Slot Mega provides this platform on an "as-is" basis. While we strive to ensure uninterrupted operation at all times, we cannot guarantee that the service will be free from technical errors, outages, or delays at all times.

Slot Mega shall not be held liable for any losses arising from:

• Internet or platform disruptions beyond our control.
• Unfavourable game outcomes – this is a risk accepted upon registration.
• Unauthorised account access resulting from the player's failure to safeguard their login credentials.
• Indirect or consequential losses arising from the use of the platform.

Slot Mega is deeply committed to responsible gaming. We believe that entertainment should always remain in the player's control, not the other way around. Our platform provides the following tools free of charge to all players:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
• Betting Limit: Set a maximum stake limit per round or bet.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Choose to exclude yourself from the platform permanently or for a set period.

If you feel that your gambling is beginning to negatively affect your life or your family's, please reach out to Slot Mega's customer support for assistance or information on available help resources in Malaysia.

Slot Mega reserves the right to modify, update, or amend these Terms & Conditions at any time without prior notice for non-material changes. For material or significant changes, we will notify players via their registered email or in-platform notification at least 7 days before the changes take effect.

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising in connection with the Slot Mega platform will first be addressed through our internal resolution process before being referred to the relevant authorities.

If you have any questions about these Terms & Conditions, please contact the Slot Mega customer support team via live chat or email at support@slotmega.ws. We are always happy to clarify any part that is unclear.